Our
Solutions
Virtual
PBX Solution
What we offer
Integration
Access their data from anywhere, anytime, and on any device.
Cost Reduction
Streamline their operations and improve efficiency, and consolidate different communication methods into one platform, and avoid up charges that result from using multiple telecommunication providers.
Mobility
Make and receive calls regardless of location and allow flexibility in the workplace as your employees can work remotely.
UC analytics
Utilizing UC solutions can allow for a better understanding of your modus operandi and improve business efficiency.
Smart Contact Center
Solution
What we offer
Scale your business
Scale your business rapidly & etasily
Seamless CRM integrations
Anticipate client needs & ensure protected data through enriched communications.
Minimal downtime
Avoid endless onboarding & maximise your system functionality with no installation downtime
Speechminer (Web App)
Software that merges with your existing applications and CRM.
Up-to-date services
Timeless and maintenance around the clock – made to fit your needs.
Bring your own API
Bring your own API and we can customise and integrate your apps.
Our Partners
We utilize the best tools to ensure seamless operations. For that reason, we
rely on Genesys Workspace, Pulse, CX Insights MicroStrategy and many more
engagement management tools.
Through the Tegsoft packages, you only pay for the flexible liscence model while
basic communication requirements are all covered for you. You additionally have
the option to swap between packages, and you may manage many agents from the
same interface without additional costs. Tegsoft packages cover inbound and
outbound contact centres through different features.
We provide Omnichannel Contact Center features to support all channels-voice and
digital-across your entire Enterprise.
Voice of
Customer Platform
What we offer
Omni-channel customer engagement tools
Comprehensive approach to commercial automation
Adaptive customer engagement platform
Master Data Management (MDM) applications and extensions
