Cloud

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Unified Communication As A Service

From simple Cloud PBX to feature rich Unified Communication and collaboration on a single platform

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UCAAS Challenges

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  • Budget Management
  • CAPEX to OPEX
  • Enterprise Mobility
  • Special Features
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  • Flexibility
  • Business Continuity
  • Reliability
  • Scalability
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  • 99.999% Up time
  • Flexible bundling
  • Easy Integration
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Customer / industry challenges solved by

TELES UCaaS

Unified Endpoint Support

Mobile UCaaS With native mobile phone integration

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Your extension on any device!

e.g. +49 30 39928 037

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Why a ucaas platform from teles?

Customer / industry
challenges solved by

Tele
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    Designed as a Cloud platform

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    12 years track record in UCaaS

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    Swiss Army knife methodology for solving business & industry requirements

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    Fully integrated mobility and Call Center solution

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    Well known carriers around the globe offer UC Voice Services to large scale Enterprises with the TELES UCaaS platform.

TELES UCAAS
platform features

One platform covering all business needs

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PBX features

  • Full PBX feature support
  • Vendor independent phone support
  • Zero-touch- Auto provisioning
  • IT-Integration capability (eg. CRM)
  • IP DECT, ISDN and analogue endpoint support
  • Conferencing (audio- and video)
  • CallCenter
  • Voice Recording
  • IVR
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Legacy Integration

  • Investment protection by integrating / unifying existing PBXes
  • Flexible site interconnections
  • SIP trunking & ISDN trunking
  • Enhance PBXes with UCaaS

Unified Communications

  • Built in Mobility solution
  • Soft Client and Smartphone apps (Android, iOS)
  • Branding & OTA auto-configuration
  • Push notifications, Call Kit integration
  • Voicemail, eFax
  • Rich Presence
  • Instant Messaging
  • Video and video-conferencing
  • Screen sharing and collaboration
  • Mobile UCaaS with mobile network integration

Create product bundles and address several market segments from SoHo to Government

Endpoint menu

Icon SIP hard phone (Desk phone)

  • For work-desk / wall environments with Ethernet connection
  • Best in class usability
  • All supported features available
  • Auto-provisioningtz

Icon Soft phone

  • Replaces or enhances a desk phone
  • Best in class usability
  • All supported features available
  • Easy rollout with auto-provisioning
  • Runs on Win/MacOS

Icon Switchboard Application

  • Windows based client for Switchboard or Call Center agents
  • Multi Queue answering support
  • Best in class usability
  • All supported features available
  • Easy rollout with auto-provisioning
  • Runs on Win/MacOS

Icon Existing analog phone

  • Investment protection: re-use existing phones and cabling
  • Limited feature support/usability
  • Requires Analog Gateways

Icon Smartphone / Tablet Application

  • Replaces desk phone or adds mobilityfor Mgmt., sales or service tech.
  • Best in class usability
  • All supported features available
  • Easy rollout with auto-provisioning
  • Requires enterprise grade WIFI network (for VoIP)
  • Runs on Android / iOS
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